At Sarinashop.com we aim to make the delivery of your selected orders as smooth as the shopping experience.Our goal is for your chosen products to go on a seamless journey, where every parcel will bring you joy. We are committed to fast and smooth delivery of every parcel, trying to satisfy our customers according to their convenience.
And here are some terms that we suggest you read before making a purchase.
1. Delivery time
We provide an estimated delivery time for each item. It is possible that the delivery will arrive earlier or later, in case of problems we will contact you.
Times are based on processing times, your location and shipping logistics.
2. Delivery Partners
We work with reputable shipping partners to ensure safe and timely delivery.
Our partners are selected for their reliability and quality of service. They differ in their experience and years of work.
3. Shipping costs
Shipping costs, if applicable, are clearly stated at checkout. But our team will try to make deliveries mostly free.
We strive to offer free shipping options.
4. Order Tracking
Once orders are shipped, we provide a tracking number so you can track your shipping journey. If necessary, our team will contact you with every information about the location of your product
Our customer service team is available to follow up on enquiries.
5. Delivery Responsibilities
We ensure that the products are packaged safely for transit.
Our responsibility for the product ends after successful delivery to the specified address.
6. Shipping Issues
In the case of shipping issues, such as delays or damages in transit, we are ready to address and resolve these issues immediately.
We offer support and solutions, including refunds or replacements, in accordance with our refund policy.
Thank you for reading and using our store. If necessary, you can contact us at [email protected]
